I just had a very nasty experience with
/ Kinkless GTD
. It crashed, and despite backups every day and every five minutes I just lost at least a day's worth of notes. As the GTD'ers out there know, GTD requires a trusted
system, and I just lost my trust. Here's a breakdown of my breakdown:
- OmniOutliner crashed during the automatic backup. I guess it doesn't cover that situation, because I ended up with the last saved copy.
- I rarely save my kGTD document because it takes far too long (1-2 minutes is my guess). I have been able to deduce that it has been at least a day since my last backup.
- Daily backups are broken.
Today is Tuesday. A backup was available from Sunday but the last Monday backup was 8 days ago.
It turns out that 'daily' backups are made whenever you
sync rather than being made daily as I expected
- I rarely sync, because it also takes too long.
Unfortunately I have not found or built a better alternative to kGTD yet.
I have little ill will towards Kinkless, who have created a convenient hack for the
GTD community, but it is far from a solid solution.
What really disgusts me, in a more abstract sense, is that when this
sort of thing happens to a user, the company will probably never know.
And if we continue to use the product they will assume that that means
we actually like using the product.